Monday, November 23, 2009

Victorias Secret relationship selling

When the associates in a Victorias Secret store treat their customers well and assist them when needed this can be a form of relationship selling because they are developing a relationship with that customer. Depending on the quality of service that customer might continue shopping there or discontinue. Some stores have loyal customers for years because they are pleased with the service. Relationship selling can simply be when a customer is seeking the perfect bra; a sales associate will assist that person with trying on various bras until the customer is satisfied.

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